Installed the IE11 update

Have pp2012 but use external library option normally so look ok at first startup. Changed config to use embedded and got the blank library pane.

Uninstall Flash. Was expecting the "please install flash" page but still got the blank library pane.

Checked Event Viewer for errors but none displayed. If the problem was due to security settings added by IE11 preventing the ActiveX plugin from loading I would have expected to see something.

Compared output of ProcessMonitor with running Poser before and after IE update and references to "shockwave-flash" that appeared in pre upgrade list do not show up in post upgrade monitor.

At this point starting to think Flash is not the problem since the application is not getting that far

Checked running Poser image using ProcessExplorer and can see thread stack reference to mshtml (which was updated as part of IE11). mshtml is used to provide web browsing functionality to applications. Don't know how Poser uses mshtml so may or may not be relevent to problem but does show that upgrade to IE11 includes more than just the IE app.

Do we know if anyone has posted the question about P8/P9 to SM tech support?