Not sure what issues they may be having with zip. Are they on a mac or something? I work with zips all the time. Everything I download from DAZ is in zip.

I'm just not sure how someone can have issues with something that is as simple as unzip, open folder, check content, cut and paste. The problem is extrating to. Most zips aren't set to extract straight to your content folder or runtime. Extracting to Studios content folder from a DAZ zip means imbeading a content folder in a content folder since the zips top folder is a "content" folder. If you are just going to extract to, and not checking your content, you would extract to the "my documents/ DAZ 3D" folder. But then you would just end up with a "content" folder next to your "my library" folder, because DAZ doesn't pack zips in a "my library" folder

Confused yet? If not daz isn't doing it's job.

Thing is are you extracting to "content", "my library", or the latest "my daz 3d libaray". Unless DAZ has arbatraraly changed it's name yet again. That is why I'd rather unzip or extract to a dummy folder. That way you can move the contents of the "content" folder to what ever your active content folder's name is. Most of the time all I cut and paste is the runtime from the content folder to the proper figure's runtime. Genesis and optitex clothing being the only exceptions. For those I cut the contents; all of them, out of the content folder from the unzip and drop them in "my library". 

I can only see one reason for DAZ to play this content folder name game, to confuse customers and put them off trying to install content for themselves. Why else would the top folder in a DAZ zip have a different name then what the content folder has been called since Studio 4's release. The "content" folder went to "my libaray" with the release of Studio4 and before DAZ started putting content in zips. Yet DAZ still zips up content with a "content" top folder.

And DIM changes this yet again. DIM installs content to a "my DAZ 3D libaray". Yes, you may have gigs of Studio content in your libarary, but that isn't where DIM installs to. DIM creates yet another content folder that it installs to. So it is quite possable to have a "content" folder, a "my library" folder and a "my daz3d library" folder all in your "my documents/DAZ 3D" folder. But then since I don't use DIM this "my daz 3d library" folder may be someplace other then your daz 3d folder. The thing with DIM is by the time you have it set up to download and install to the right folder, I've downloaded, unziped it, and installed; to the right folder.

Confused yet?