Forum: Poser - OFFICIAL


Subject: Shipping costs to Europe physical shipment

paulifra opened this issue on Aug 06, 2009 · 14 posts


Acadia posted Thu, 06 August 2009 at 10:19 AM

If shipping to Europe via UPS is anything like using UPS to ship to Canada, a huge amount of the shipping price you are paying are the result of "Brokerage Fees."

I bought the 3-Axis Video Course for Poser 5. I was subject to S&H ($10.00), plus exchange and duty, which I expected. Imagine my surprise when UPS delivered and wanted a further $50.00 for Brokerage fees. That's how much they claim it cost them to process the paperwork at the border. That's almost 100% the rate of what I paid for the course which I think was $69 USD. PLUS it took 7 weeks to get here!

I could have had it shipped FedEx for $17.99 air shipping, and it would have arrived at my door in 2 days. PLUS there wouldn't have been any additional charges because FedEx included "Brokerage" in their shipping fees.

Another time I ordered a stethoscope which I had calculated out would be cheaper after paying exchange than if I had purchased it in Canada.  Unknowingly to me, the company shipped via UPS instead of USPS, which resulted in UPS trying to collect an additional $95 (50% of the value of the stethoscope) at my door in order to give me the package. Again, brokerage fees!!  I refused the parcel and contacted the company and told them the stethoscope was on their way back and why.

UPS is fine for shipping around the US, but when it comes to "international", it sucks!!!!

This is the reason I always get download versions of programs instead of the boxed physically shipped to me, unless of course the company uses FedEx and not UPS..

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi