We had an experience with Daz and a scales texture. It had impossible seams at the neck. I complained, had to wait for the "artist" to solve the problem and when I finally got a message this was done and I could redownload, nothing (!!!) had been done. So I complained again and asked my money back. I got a refund, o yes. But it was only a part of what I paid. So this refund policy is only partial.

Yet they do sell Stonemason's merchandise...