Forum: Poser - OFFICIAL


Subject: Anyone know how to actually get support for clothes converter?

3DMark opened this issue on Dec 17, 2006 · 18 posts


3DMark posted Sun, 17 December 2006 at 8:32 PM

Quote - If you bought Clothes Converter from DAZ, you should have had two e-mails:  the usual DAZ Order Confirmation and one headed "DAZ Serial Number Information", containing the key and the "name" (I missed the username at first, so I was a bit stumped for a moment when the installation rejected mine).   The installation was fine, when I entered the details from the e-mail.   If you didn't get that e-mail, I suspect that that would be the fault of DAZ.

I think Clothes Converter complements Wardrobe Wizard.   Not everything I try in WW works out, but there are aspects of it which make it more versatile than CC.      Even so, I have just happily used CC to convert clothing from V3 to V4 and it seems to have done the job well and quickly.   I do agree with the comments above in praise of PhilC's customer support, which is the benchmark.

 

Yes I bought it at Daz, no no second email about serial number was the upgrade version, and fired off a support question email, plus posted on their forum, which was answered quickly with the bit about old username and serial number, which i had tried to no avail, I'll give it 24 hours then might just cancel the order, i don't need this aggrivation