If he paid for a platinum membership, and the Sara doll was a product created and distributed to platinum members for free, yet he was still denied access to it due to his conduct in the forums, then daz is clearly violating their own contract. Because, if sara is only suppose to be for platinum members, that means that in essence every platinum member paid for their copy of sara (and any other 'free' item intended for platinum members), which means he's being denied a service that he paid for.