1.) I think I speak for 99.999999% of the community when I say that Eric has been a great asset to the Carrara world and that he's always been helpful, pleasant and responsive. (I have tons of personal experience and there's a whole ton here in the forum) 2.) The Carrara community at Renderosity is also a pretty helpful bunch and we will offer help when asked. 3.) Being nice counts. I have been badly stuck on issues where I was pretty mad that I couldn't get my job done. It's ok to say your mad about not figuring something out as long as you're objective about it. Being mad at a person because you can't figure something out is a bad move to make. If you need help, start a new thread and post an image and explain your issues. We'll try to help you out. -Kix

-Kix