Buyers Be Heard!

LillianH · January 16, 2004 3:06 pm

"Buyers Be Heard!" - Renderosity Product Reviews -by staff Now is the time to impart your knowledge and product experience with others. We encourage all of our previous Buyers to Speak up and be heard! Last week, Renderosity implemented a new Product Review system to provide Buyers with unbiased feedback on MarketPlace products. We believe this new system will be a valuable resource to our community. As this is a new system, many products do not have enough Product Reviews to display their rankings yet, even though they may be excellent products. This is where we need you! If you have some Buyer Wisdom you would like to share, its easy to do. Just select My Shopping Cart from the side navigation bar. Then select Purchase History / Downloads, and click on the Product Review links. Rank the product on a Five-star Scale (5 being the best), leave a short Text Review, and youre done! If you need technical support for the product please contact the merchant directly. Text Reviews should stay focused on the specific product being reviewed (why you liked or disliked it), and not on artists or other products. We would like to thank the Buyers and Merchants for their patronage. Together we continue to improve and grow and to make shopping in the MarketPlace an even better experience. By serving each other, we are free!

Article Comments

lydian ( posted at 12:00AM Fri, 16 January 2004

I just won 3rd in the Christmas contest, and I'd love to leave reviews for the products. Is there any way that I can leave a review for a product that wasn't purchased, but rather won through R'osity? BTW, I love the new rating system!

LillianH ( posted at 12:00AM Mon, 19 January 2004

If you received them as a gift, and they were downloaded through the Renderosity MarketPlace, then yes, you can leave a Product Review. If you go to your "Purchase History/Downloads" page you will see the "Product Review" links for these items. Thank you for taking the time to let us know how much you like the new rating system! Best regards, LillianH Marketing & Promotions

gator141 ( posted at 12:00AM Tue, 20 January 2004

I like the idea for the new rating system but you must also remember that you are only going to see the extremes. People that are motivated to rate a product are going to do so because they either really like it or they really hate it so you will get either 5 stars or 0 stars as the most common rating for a product.

camera ( posted at 12:00AM Thu, 29 January 2004

Certainly some will like something two or three stars worth of a product as opposed to absolutely no stars at all.

richardson ( posted at 12:00AM Mon, 02 February 2004

I hate to be the sourpuss on this, but I think it puts undue pressure on the marketers to get a high rating. At what cost? Asking clients or recipients of "gifts" to rate the product up? And should the product be less than ideal, the lower rating is simply dismissed by the seller, leaving no warning to the potential buyer. It has a bad taste and is not necessary. A voluntary review should suffice. And honest merchants will get a noose off their necks.

rdf ( posted at 12:00AM Mon, 16 February 2004

IMHO, those who receive a product as a "gift" should probably not be allowed to rate that particular product unless such reviews, and the respective ratings, are not figured in to the overall rating. As already suggested, that would allow sellers to artificially "up" their rating simply by giving gifts. Further, sellers should not be allowed to offer free products or services in return for a review unless those reviews and ratings are treated similarly, i.e., not counted. I think this is a good idea only if those who actually put their money down for the product get to rate the seller's product (the ratings that count), and as I don't have so much money to waste as a consumer that I worry all that much about putting "undue pressure" on sellers, I think it is about time to have something like this for those of us who actually spend our money here. I know most R'osity sellers don't make that much, but surely they are not doing it simply and only for the money, and why shouldn't R'osity sellers have to compete for my hard-earned cash on the same basis as the rest of the world?

Holli ( posted at 12:00AM Fri, 20 February 2004

I think the problem is the buyers don't do ratings. I don't sell so much but for my complete store I only got one rating. Why ? Even if a buyer dislikes the item I would like to know. In the past I got some nice comments but no ratings. I don't feel so easy with the idea of a "rating gift" but we have to motivate the buyers somehow. And I agree with gator141. You only see extrems. I never saw a product with one or two stars.

Tintifax ( posted at 12:00AM Sun, 22 February 2004

I think feedback is essential for us merchants, but they need to be motivated somehow. It's like registering software. I do that, to get the updates not just for fun. I don't think that the star system is of any use, like Holli and gator141 said.

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