Fri, Apr 19, 5:39 PM CDT

Renderosity Takes Care of its MarketPlace Customers

Mar 18, 2008 at 12:00 am by Store Staff


Due to the terms of our dissolution with Content Paradise, they have decided to cease support for any Renderosity products sold there effective March 31st, 2008. What does this mean for you as a former CP customer? Originally this meant that the product you purchased would no longer be available for download - a feature for products purchased directly through Renderosity. We care for all of our customers, so we took the initiative to make sure as many CP customers as possible got the support they would normally receive. We have created a way to 'match' orders made on CP to Renderosity orders, so that all your CP purchases will now be listed under My Account. If you want your Content Paradise orders transfered to your Renderosity account, you will have to email store@renderosity.com from the email address you used at Content Paradise and it will have to match the email address you have listed on your Renderosity account. Unforunately, if the email address you used at CP doesn't match the one you have here, there is no way for us to verify the orders. If your email here doesn't match, you can update that information in your My Profile section.
Don't have a Renderosity account? We'll be more than happy to 'match' your orders as well. All you need to do is sign up to become a member with the email address you used over at Content Paradise. Renderosity takes care of every customer, regardless of past membership status.
Renderosity stands behind every product it sells, and we believe every customer should receive quality service in a professional manner. Thank you for choosing Renderosity.
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