Frequently Asked Questions
How are refunds handled?
Category: Selling
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Asked at 3:21 pm on Tuesday, November 7, 2006
How are refunds handled?
Last modified 2006-11-08 12:45
Response
In the event that a product is found to be defective or the product description misrepresents the product a refund may be issued. Issuing refunds is at the discretion of the Vendor and/or the Renderosity MarketPlace staff.
Refunds will be issued only after the Buyer has worked with the Artist to fix the problem. When a refund is issued, the Buyer is responsible for deleting all files using the product and may not distribute the product.
Refunds or replacements will only be issued within 30 days from the original date of purchase.
In the event of a duplicate purchase Renderosity will issue refunds as needed.
Answered 2006-11-08 12:45 / last modified 2006-11-08 12:45
