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Poser Ocean Purchase
Category: Buying
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Asked at 12:47 pm on Tuesday, January 22, 2013

I'm trying to purchase the new updated version of Poser Ocean but when I click add to cart I recieve an error message saying I already have this product (I have the older version) and that I should try my request again. How do I overcome this and add the updated version to my cart?

 

With thanks

Last modified 2013-01-22 12:57


Response

Hello,

You do not need to purchase this item; previous buyers get the upgrades for free. You will need to re-download this item in your orders and you will automatically receive the updated version.

Please email me at admin@renderosity.com if you need any further assistance with this issue. 

 

Thank you,

AmandaC

Renderosity Admin

Answered 2013-01-22 12:57 / last modified 2013-01-22 12:57

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