Frequently Asked Questions
Alerts/Ebots no longer received
Category: General Questions
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Asked at 4:45 pm on Wednesday, February 18, 2009
I am no longer receiving email alerts to my account.
Last modified 2012-07-23 11:10
Please check that you have whitelisted email@example.com on your email account. The emails may have been sent to your spam folder.
If this doesn't solve the problem, I would suggest trying another email provider, since we have found that Hotmail and Yahoo have problems with ebots.
Answered 2009-02-18 21:22 / last modified 2012-07-23 11:10