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Photoshop F.A.Q (Last Updated: 2024 Apr 02 1:10 am)

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Subject: Problem with psd file.


lucroy45 ( ) posted Fri, 05 June 2015 at 9:03 AM · edited Tue, 02 April 2024 at 1:53 AM

My computer crashed while photoshop CS5.1 was saving/writing to a psd file. When I started my computer back up, and tried to open the file again, It only displays 1 layer shown as a corrupted image (As Shown Below - the Red Image). When I click on the file in the "Open" window (The Gray Image Below), the psd shows up correctly in the Preview window but doesn't show correctly when opened.


retrocity ( ) posted Fri, 05 June 2015 at 9:46 AM

not sure if the tmp file is still available (~psXXXX.tmp) but you should try opening with the "Open As" - if the tmp file is available try renaming a copy of temp file's extension from .tmp to.psd and open that.

s


Lobo3433 ( ) posted Fri, 05 June 2015 at 9:48 AM
Forum Moderator

Hello lucroy45 

Sorry to hear about your issue. I have had very little success restoring corrupt PSD files there are some tools that I have seen recommend in other threads here in the forum one recently is Photoshop Restore Toolbox from http://www.photoshop.restoretools.com/    It seems to have a free trail version that you can try but having never used it can not comment on how successful it will be hope it helps 

Good Luck 

 

Lobo3433

Blender Maya & 3D Forum Moderator 

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jimvaughn ( ) posted Wed, 10 June 2015 at 8:46 AM

Open it, then under File > File Info, check that there isn't some code in there that shouldn't be there, then resave it as a .psd or .tif

Don't click on any strange links that may be present (though sometimes there are copyright links in the copyright area that are legit identifiers.)

Sometimes when I get issues like that, and there isn't anything in the actual File Info, it may mean there is something in the actual image code. Then I open in GraphicConverter and save as .tif or .psd. That sometimes clears it up.

A .jpg is not a layout format. Quark hates them. Never had any trouble in Indesign with them but they are compressed.
Also read comments on the sites given below:
https://social.technet.microsoft.com/Forums/windows/en-US/b826785a-3b69-4e63-ac62-fabec7e3 df87/how-do-i-recover-psd-files?forum=itprovistadeploymenthttp://
https://www.fixtoolbox.com/photoshopfix.html   (Photoshop fix toolbox)


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